Customer reviews of Motorsave Direct Ltd

By Mr Anthony K on 18 February 2020 | Verified purchase

A very good selection of cars, well presented and in very clean condition. No pressure while looking at cars on offer. Efficient buying and collection of car. Easy to get to either by road or by public transport, the 85 bus goes from in front of the train station to the dealership.

Reply from Motorsave Direct Ltd on 05/03/20

Hi Anthony Thank you for taking the time to leave a 5 star review for us. Presentation is key for us and is something we take great pride in so we really appreciate your comments. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Christian C on 06 February 2020 | Verified purchase

Hassle free service from beginning to end. Purchase a car after viewing the website, although the car I originally sent to look at appeared to have outer tyre wear which suggested that the wheels may have been out of line ! Cars that are sold here are generally 3-5 years old at good specs and decent milage. Be aware that the vehicles will have some expected wear and tear on them, as they I think they are cars that were one sold on finance and repossessed. For example, the car that I bought has catches from stones around the rim of the body and a few light scratches where goods have been taken out of the boot, and keys have made contact on the driver's door. Compared to competitors like FOW, the pricing is very reasonable and a browse at Motor Save shouldn't be sniffed at. The only down side was that an admit error was made with the V5 document when part exchanging my old car, however, this was rectified quickly.

Reply from Motorsave Direct Ltd on 11/02/20

Hi Christian Thank you for taking the time to leave a review for us. We really hope you enjoy your new car and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mrs Natalie C on 03 February 2020 | Verified purchase

Really helpful staff that go above and beyond. Fantastic customer service. We dealt with Tony who was brilliant.

Reply from Motorsave Direct Ltd on 06/02/20

Hi Natalie Thank you for taking the time to leave a 5 star review for us. Our customer service is something we are very proud of so your comments are really appreciated. Thanks again and hopefully we will see you again in the future. Kind regards, All the team at Motorsave Direct

By Mr Hadyn P on 30 January 2020 | Verified purchase

Always have had good service, no pressure. Very helpful staff. Good choice of cars

Reply from Motorsave Direct Ltd on 01/02/20

Hi Hadyn Thank you for taking the time to leave a 5 star review for us. We aim to provide a no pressure environment so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future for car number 3!! Kind regards, All the team at Motorsave Direct

By Mr John S on 30 January 2020 | Verified purchase

Very professional, not pushy at all, very good total experience. Nigel was always approachable and knowledgeable about the car I purchased

Reply from Motorsave Direct Ltd on 01/02/20

Hi John Thank you for taking the time to leave a 5 star review for us. Nigel has many years experience in the industry so we will be sure to pass on your lovely comments. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Ian D on 21 January 2020 | Verified purchase

Fantastic sales , left to browse the cars and just asked to test drive . No double prices online price and forecourt price ,are the SAME.

Reply from Motorsave Direct Ltd on 01/02/20

Hi Ian Thank you for taking the time to leave a 5 star review for us. We aim to provide a relaxed no pressure atmosphere where you can browse at your own leisure so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Miss Niamh G on 21 January 2020 | Verified purchase

Very professional, car deliveries in excellent condition. Easy to deal with electronically via email & payment.

Reply from Motorsave Direct Ltd on 01/02/20

Hi Niamh Thank you for taking the time to leave a 5 star review for us. We aim to provide a straight forward car buying experience so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Nathan H on 13 January 2020 | Verified purchase

Good customer service. Prompt acknowledgment. Value your time

Reply from Motorsave Direct Ltd on 14/01/20

Hi Nathan Thank you for taking the time to leave a 5 star review. We aim to provide a relaxed friendly atmosphere so your comments are much appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By david B on 12 December 2019 | Verified purchase

Pleasant, thorough and not too pushy were the main attributes for me. Thumbs up

Reply from Motorsave Direct Ltd on 19/12/19

Hi David Thank you for taking the time to leave a 5 star review for us. We try to create a relaxed non pushy atmosphere so your comments mean a great deal to us. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By SIMON P on 03 December 2019 | Verified purchase

Sales person was was very helpful , had a test drive of two cars of similar style and price,when we came back we were asked if we wanted a drink whilst we discussed which one we liked the most ,there was no pressure to purchase there and then. We did purchase a car one that we had a drive of .

Reply from Motorsave Direct Ltd on 06/12/19

Hi Simon Thank you for taking the time to leave a 5 star review for us. We aim to provide a relaxed car buying experience so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct