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Customer reviews of Motorsave Direct Ltd
At Motorsave Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Motorsave Direct Ltd
Based on 38 customer reviews
Volvo V40 Cross Country
By David H on 11 December 2018 | Purchase not verified
1st class service and pleasant experience Nigel could not have been more helpful,any problems sorted most amiably
Smooth transaction with disappointing tale!
By Irek M on 15 August 2018 | Purchase not verified
Friendly and very quick process to purchase my car thanks to Sales rep. However, on closer inspection later when putting on private plates did I notice that the workshop drilled two extra holes in the boot of my Mercedes SLC instead of using fixings already in place and installed by Mercedes in order to put on their own registration plate. Very unnecessary and therefore damaged the car. Also the alloys were damaged by the previous owner and should have been repaired by Motorsave prior to putting it on their forecourt for sale. Given the state of the damage to one alloy in particular then they should have rectified this beforehand. I suspect that the cars are moved through so quickly that these items get missed so buyers needs to be aware and they carry out a full inspection!
NOT A HAPPY CHAPPIE
By derek S on 10 August 2018 | Purchase not verified
had my citreo c4 grand picasso exclusive+ driven down to cornwall to me, said it was coming down by transporter, cost £520. when it arrived the inside was matted in what seemed like sand, bird splodge on bonnet which had been polished in, marks on the rubber seal round windows which wont budge even by professional valeter, the adblue ran low after a few weeks had to get it topped up as the warning system was so annoying. there was no gas in the air conditioning. the service may be good with these people when you are face to face, i bought this car from here because i cant do long distance any more, so if you are buying from these guys through the net ,BEWARE !!!
A great experience!
By Scott D on 28 March 2018 | Purchase not verified
Very friendly and approachable company without pushy salesman. Test drive on own was not an issue unlike some traders I have dealt with in the past and the car was presented to a good standard. The deal was done on the agreement several jobs would be completed as part of the handover. These were done as promised and evidence provided to us along with the promise to retain the private plate from our vehicle to PX. A very enjoyable experience as purchasing a new vehicle should be without stress or pressure. My Wife is smitten with her new VW Beetle and finds any excuse to drive it. I would not hesitate to use you again in the future or recommend you.
Spot- on sales guys with happy, helpful attitude.
By Sue W on 09 August 2017 | Purchase not verified
Viewed a car on internet and took a visit over from North Wales. Spoke to Dave the salesman. What smashing fella. He couldn't be more helpful. Spoke to another salesman while waiting who was also cheerful and friendly. I took details of a prospective vehicle but felt really sad that I could not buy it as these were such helpful sales guys. However I am returning this week to view another vehicle with the anticipation of buying this time. Money is tough to come by so why not give it to the nice guys if they have what you want? Oh! and the showroom's a dream....
Motorsave Direct Review
By Richard F on 17 July 2017 | Purchase not verified
Bought a Citroen C 3 for my wife from Motorsave Direct and had great service, Dave was always helpful and courteous, The transaction was smooth and they even put new discs and pads on it. Would recommend
Just tried a funky Citroen Cactus Petrol at MSD -
By Antoine M on 29 March 2017 | Purchase not verified
Superb! Called and spoke with Tony and he had the car ready for us to test drive already and trade plated up. Nice friendly persona, told my wife and I on the telephone to fetch a licence and go out in the car alone. No high-pressure sales tactics here, unlike the Citroen Dealership over the roundabout.
Do not buy from here
By Kevin M on 15 March 2017 | Purchase not verified
Do not buy a car from these people they are very nice whilst buying the car but don't want to know if you have any problems. We normally get our cars from Fords of Winsford but thought would give these a try especially as they had a car that we where interested in how I wish we hadn't because with the car we bought an extended warranty as he offered us a good deal on it but on getting home after picking the car up and reading the Ts and Cs decided it wasn't worth the paper it was written on so decided to cancel it well what a to do we had doing that we did eventually get our money back but not before a lot of phone calls to them during which they where very rude and aggressive to myself and my wife beware the extended warranty and if you do buy from here read the Ts and Cs before you sign. Also we have had a small problem with the car which we have rang about but again have not had the decency to get back to us so will have to sort it myself. You have been warned.