Customer reviews of Motorsave Direct Ltd

By Mrs Lynn W on 27 February 2020 | Verified purchase

I had a great experience. Tony was very helpful and the service was great !! would not hesitate to go back

Reply from Motorsave Direct Ltd on 05/03/20

Hi Lynn Thank you for taking the time to leave a 5 star review for us. We are really pleased to hear about your positive car buying experience with us and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Miss Laura P on 18 February 2020 | Verified purchase

Easy and quick purchase, great contact from the sales rep and the car was in gorgeous condition both on the forecourt and when we picked it up. Would definitely go back!

Reply from Motorsave Direct Ltd on 05/03/20

Hi Laura Thank you for taking the time to leave a 5 star review for us. We aim to provide a straight forward car buying experience so your comments are really appreciated. Thanks again and we look forward to seeing you in the future. Kind regards All the team at Motorsave Direct

By Mr Gareth M on 18 February 2020 | Verified purchase

We had a very pleasent experience with the team. No pushy sales we were asked if we wanted extras we said no and not pushed into anything. We picked up the car the following weekend all cleaned and ready to go no problem at all would definitely go back in future So far so good Would recommend

Reply from Motorsave Direct Ltd on 05/03/20

Hi Gareth Thank you for taking the time to leave a 5 star review for us. We aim to provide a relaxed non pushy atmosphere so your comments are really appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Christopher S on 18 February 2020 | Verified purchase

First class presentation and preparation of vehicles and knowledge of staff Stronger PX valuation than some close-by competitors

Reply from Motorsave Direct Ltd on 05/03/20

Hi Christopher Thank you for taking the time to leave a 5 star review for us. Your lovely comments are really appreciated and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Anthony K on 18 February 2020 | Verified purchase

A very good selection of cars, well presented and in very clean condition. No pressure while looking at cars on offer. Efficient buying and collection of car. Easy to get to either by road or by public transport, the 85 bus goes from in front of the train station to the dealership.

Reply from Motorsave Direct Ltd on 05/03/20

Hi Anthony Thank you for taking the time to leave a 5 star review for us. Presentation is key for us and is something we take great pride in so we really appreciate your comments. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Christian C on 06 February 2020 | Verified purchase

Hassle free service from beginning to end. Purchase a car after viewing the website, although the car I originally sent to look at appeared to have outer tyre wear which suggested that the wheels may have been out of line ! Cars that are sold here are generally 3-5 years old at good specs and decent milage. Be aware that the vehicles will have some expected wear and tear on them, as they I think they are cars that were one sold on finance and repossessed. For example, the car that I bought has catches from stones around the rim of the body and a few light scratches where goods have been taken out of the boot, and keys have made contact on the driver's door. Compared to competitors like FOW, the pricing is very reasonable and a browse at Motor Save shouldn't be sniffed at. The only down side was that an admit error was made with the V5 document when part exchanging my old car, however, this was rectified quickly.

Reply from Motorsave Direct Ltd on 11/02/20

Hi Christian Thank you for taking the time to leave a review for us. We really hope you enjoy your new car and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mrs Natalie C on 03 February 2020 | Verified purchase

Really helpful staff that go above and beyond. Fantastic customer service. We dealt with Tony who was brilliant.

Reply from Motorsave Direct Ltd on 06/02/20

Hi Natalie Thank you for taking the time to leave a 5 star review for us. Our customer service is something we are very proud of so your comments are really appreciated. Thanks again and hopefully we will see you again in the future. Kind regards, All the team at Motorsave Direct

By Mr Hadyn P on 30 January 2020 | Verified purchase

Always have had good service, no pressure. Very helpful staff. Good choice of cars

Reply from Motorsave Direct Ltd on 01/02/20

Hi Hadyn Thank you for taking the time to leave a 5 star review for us. We aim to provide a no pressure environment so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future for car number 3!! Kind regards, All the team at Motorsave Direct

By Mr John S on 30 January 2020 | Verified purchase

Very professional, not pushy at all, very good total experience. Nigel was always approachable and knowledgeable about the car I purchased

Reply from Motorsave Direct Ltd on 01/02/20

Hi John Thank you for taking the time to leave a 5 star review for us. Nigel has many years experience in the industry so we will be sure to pass on your lovely comments. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct

By Mr Ian D on 21 January 2020 | Verified purchase

Fantastic sales , left to browse the cars and just asked to test drive . No double prices online price and forecourt price ,are the SAME.

Reply from Motorsave Direct Ltd on 01/02/20

Hi Ian Thank you for taking the time to leave a 5 star review for us. We aim to provide a relaxed no pressure atmosphere where you can browse at your own leisure so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct