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Customer reviews of Motorsave Direct Ltd

At Motorsave Direct Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Motorsave Direct Ltd

Motorsave Direct Ltd
5
4.7

Based on 74 customer reviews

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  • 5

    Excellent

    By Mrs Angela W on 22 August 2019 | Verified purchase

    Excellent service . No pushy sales people .just helpful when you ask questions.


  • 5

    Honda CRV 16 Plate

    By Mr Mark H on 14 August 2019 | Verified purchase

    Really easy to deal with and a very pleasant experience. The Sales Team (Tony Peach) couldn’t do enough to help and was real easy going with a no pressure approach. I would consider using again. Only small criticism was that the standard drive away warranty was a mere 30 days which I think is low on a £15k car purchase.

    Reply from Motorsave Direct Ltd on 21/08/19

    Hi Mark Thank you for taking the time to leave a 5 star review for us. Your positive feedback means a great deal to us and hopefully we will see you again in the future!! Kind regards All the team at Motorsave Direct


  • 5

    A very frustrated person dealing with MSD Crewe

    By Mr Michael P on 13 August 2019 | Verified purchase

    We traided in a Ford Focus convertible blue 57000 miles very good condition service history MOT Year of manifacture 2009. They only gave me £1300 for it ,it was worth more. Bought a BMW white convertible with black leather roof 66 plate on the road price £17800 no negotiating at all was told that is the price. I asked how many key fobs the car had told two. Asked would they put petrol in as my car was three quarters full, answer we don't do that, there was only eight litres in it when I took delivery on the 10 August 2019 . When given the documents for BMW only given 1 key fob asked for the other fob told it only had one. My wife was furious you never get a car with only one key, told him that the deal was off. He very reluctantly agreed to supply another fob. As you do we got the car home weather good polished from top to bottom fed and cleaned leather inside informed them of scratch took it in Monday they repaired scratch .still awaiting second fob.


  • 5

    Great place to buy a car.

    By Mr John C on 22 July 2019 | Verified purchase

    No messing around. These guys were great! Car as as advertised. All ready for collection on time. Can’t fault them.

    Reply from Motorsave Direct Ltd on 23/07/19

    Hi John Thank you for taking the time to leave a 5 star review for us. Your positive feedback means a great deal to us and hopefully we will see you again in the future!! Kind regards All the team at Motorsave Direct


  • 5

    Excellent Customer Service

    By Mrs Margaret A on 12 July 2019 | Verified purchase

    Fabulous service will definitely buy another car in the future

    Reply from Motorsave Direct Ltd on 23/07/19

    Hi Margaret Thank you for taking the time to leave a 5 star review for us. Your positive feedback means a great deal to us and hopefully we will see you again in the future!! Kind regards All the team at Motorsave Direct


  • 5

    Excellent Service

    By Ms Carol J on 29 June 2019 | Verified purchase

    Excellent organised professional service from selecting my car to collecting it. All the staff members were very polite, helpful and pleasant.

    Reply from Motorsave Direct Ltd on 11/07/19

    Hi Carol Thank you for taking the time to leave a 5 star review for us. All our sales staff have many years in the industry and they pride themselves on offering a high level of customer service so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct


  • 5

    Would I use them again? YES I WOULD

    By Mr Marshall C on 28 June 2019 | Verified purchase

    No fuss, no nonsense, no hard sell. I viewed my car a few times and after a test drive I decided it was for me. Pleased with the part ex price I received and the deal was done. Various instances and warranties were offered but not over sold. Three days later I picked my new to me motor up. It had been prepared to a very high standard (gleaming inside and out). All in all I was very pleased with the whole process. It will be my first port of call for my next car.

    Reply from Motorsave Direct Ltd on 11/07/19

    Hi Marshall Thank you for taking the time to leave a 5 star review for us. We aim to provide a straight forward car buying experience with no pressure so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct


  • 5

    Excellent Service

    By Mr Daron R on 26 June 2019 | Verified purchase

    Salesman Nigel was friendly, courteous, professional and had a pleasing disposition. This is the 2nd car we have purchased from Nigel. Big thank you

    Reply from Motorsave Direct Ltd on 27/06/19

    Hi Daron Thank you for taking the time to leave a 5 star review for us. Nigel is a popular member of the sales team and we will be sure to pass on your lovely comments. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct


  • 5

    Buying a car

    By Miss Abbigail E on 24 June 2019 | Verified purchase

    our go to salesman very approachable and helpful in every possible way would definitely recommend this company

    Reply from Motorsave Direct Ltd on 26/06/19

    Hi Abbigail Thank you for taking the time to leave a 5 star review for us. Our sales staff strive to give the best customer service possible so your comments are greatly appreciated. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct


  • 5

    Friendly, helpful staff

    By Frank H on 05 June 2019 | Verified purchase

    Staff were very helpful. The sales and finance manager dealt with the transaction and I was pleased with the way the transaction was carried out, as well as the service provided.

    Reply from Motorsave Direct Ltd on 12/06/19

    Hi Frank Thank you for taking the time to leave a review for us. We are really pleased you had a positive experience with us as we aim to provide a straight forward car buying journey. Thanks again and hopefully we will see you again in the future. Kind regards All the team at Motorsave Direct


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